xorlab status page - Notice history

All systems operational

Website - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

xCloud - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

DANA - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2025
Aug 2025
Sep 2025

xcc - GUI - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 99.85%
Jul 2025
Aug 2025
Sep 2025

https://xorlab.com - Operational

Notice history

Sep 2025

Incident at Azure Switzerland North affecting connectivity to xorlab instances
  • Resolved
    Resolved

    We were affected by an incident in region Azure Switzerland North. On 27.09.2025 between ~ 02:00 and 5:30 UTC+2 / CEST the connectivity to several customer instances was impacted. We are monitoring the situation and restoring availability as Azure resources come back online. Impact: Email processing was not impacted, as at least one MTA was available for every customer at all times. Some customers we not able to access the xorlab GUI between 02:00 - 02:10 and again between 04:55 and 05:05 UTC+2. Incident statement from Azure: *********************************************** Warning Multi-service impact in Switzerland North Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability. Majority of the impacted services have been fully recovered, and a subset are nearing completion. We continue to monitor traffic and service stability to ensure full recovery. This message was last updated at 05:47 UTC on 27 September 2025 *********************************************** Source: https://azure.status.microsoft/en-us/status

  • Investigating
    Investigating

    We were affected by an incident in region Azure Switzerland North. On 27.09.2025 between ~ 02:00 and 5:30 UTC+2 / CEST the connectivity to several customer instances was impacted. We are monitoring the situation and restoring availability as Azure resources come back online. Impact: Email processing was not impacted, as at least one MTA was available for every customer at all times. Some customers we not able to access the xorlab GUI between 02:00 - 02:10 and again between 04:55 and 05:05 UTC+2. Incident statement from Azure: *********************************************** Warning Multi-service impact in Switzerland North Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability. Majority of the impacted services have been fully recovered, and a subset are nearing completion. We continue to monitor traffic and service stability to ensure full recovery. This message was last updated at 05:47 UTC on 27 September 2025 *********************************************** Source: https://azure.status.microsoft/en-us/status

Jul 2025 to Sep 2025

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