xorlab status page - DANA Outage – Incident details

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DANA Outage

ResolvedMajor outage4 hours 4 minutes

Affected

Sandbox & Text-extraction Service

Major outage from 6:47 PM to 10:51 PM

  • ResolvedUTC

    Between 2023-10-22 20:47 and 2023-10-23 00:51 DANA did not process scans. This was caused by a broken migration during the update which lead to a failure to parse the license information, which lead to DANA rejecting valid license keys. Mails were still being processed however there were no dynamic analysis results.

  • InvestigatingUTC

    Between 2023-10-22 20:47 and 2023-10-23 00:51 DANA did not process scans. This was caused by a broken migration during the update which lead to a failure to parse the license information, which lead to DANA rejecting valid license keys. Mails were still being processed however there were no dynamic analysis results.