xorlab status page - Network issues in one of our data center locations (xCloud & Dana) – Incident details

All systems operational

Network issues in one of our data center locations (xCloud & Dana)

Resolved
Degraded performance
Started about 1 year agoLasted 9 minutes

Affected

xCloud service

Degraded performance from 7:05 AM to 7:14 AM

Sandbox & Text-extraction Service

Degraded performance from 7:05 AM to 7:14 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue is resolved.

  • Investigating
    UTC
    Investigating

    On 04.09.2025 from 02:00 to 07:00 we experienced network issues in one of our data center locations, impacting our backend infrastructure services ( xCloud, tika and Dana). Due to our three-fold redundancy, we don't expect that any impact to email processing occurred. However, xorlab instances might have logged errors regarding connectivity to xCloud, tika and Dana services. xorlab SaaS instances were not affected.