xorlab status page - Introduction of new CH xCloud/DANA proxy and ch1 downtime – Maintenance details

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FEB25

Introduction of new CH xCloud/DANA proxy and ch1 downtime

CompletedFebruary 25, 2023 at 1:00 PM – 5:00 PMUTC

Affects

xCloud service

Under maintenance from 1:00 PM to 5:00 PM

Sandbox & Text-extraction Service

Under maintenance from 1:00 PM to 5:00 PM

  • In progressFebruary 25, 2023 at 3:51 PMUTC

    The migration has been completed. DNS caches should have expired the old entries and use the new ones by now.

  • PlannedFebruary 25, 2023 at 1:00 PMUTC

    We are introducing a new Swiss xCloud[1] and DANA[2] proxy that will be reachable as {dana,tika,xcloud}.ch1.activeguard.io. Some downtime of one node that will be behind this proxy ({dana1,tika1,xcloud1}.ch.activeguard.cloud) which is up to now standing in for the new proxy is to be expected. There should be no availability impact as MTAs have multiple xCloud and DANA nodes configured and load balancing/failover will handle this. In some cases when there are less than the recommended 3 nodes configured some alerts relating to unavailable DANA or xCloud nodes could show up and can be ignored. [1] https://docs.xorlab.com/latest/network-guide/#for-ch-operation-only-customers [2] https://docs.xorlab.com/latest/network-guide/#for-ch-operation-only-customers_1